Patient Engagement That Starts During Treatment — Not After Discharge
Most patient engagement tools only activate after discharge. VProMove engages patients from day one of treatment through years after discharge — integrated directly into the facility's clinical workflow. Check-ins, journaling, messaging, milestones, and gamification that build momentum during treatment and sustain engagement after.
VProMove combines peri-treatment engagement (during care) and post-discharge alumni management (after discharge) into one unified patient platform.
What VProMove Delivers
Peri-Treatment Engagement
Most patient engagement tools only activate after discharge. VProMove starts on day one of treatment with check-ins, journaling, and messaging. Patients are already engaged when they leave.
VProMove PWA
Progressive Web App deployed on web, desktop, and mobile. No app store required. Patients access VProMove in any browser, install to home screen, and use offline-capable features.
Daily Check-Ins & Mood Tracking
Patients complete daily check-ins to track mood, symptoms, and wellness indicators. Data flows directly to the facility dashboard for clinical oversight during and after treatment.
Personal Journal
Private reflection space for therapeutic journaling. Supports the therapeutic process and gives patients a place to process emotions and track recovery progress.
Two-Way Facility ↔ Patient Messaging
Direct messaging threads between patients and facility staff. Not email, not SMS — integrated communication that keeps conversations in context.
Appointment Tracking
Patients view their schedule, confirm attendance, and receive reminders. Reduces no-shows and keeps appointments front-of-mind.
Recovery Milestones
Celebrate recovery progress with milestone achievements. Days sober, therapy goals reached, treatment phases completed. Built-in recognition reinforces commitment.
Gamification (Streaks, Badges, Goals)
Check-in streaks build accountability. Badges celebrate achievements. Activity goals set tangible targets. Gamification is integrated with facility dashboards so clinicians see engagement patterns.
Resource Library
Crisis hotlines, support group directories, coping strategies, and recovery resources available 24/7. Helps patients find help outside treatment facility hours.
Risk Scoring (0-100)
Engagement and relapse risk score from 0-100, calculated from check-in patterns, messaging frequency, and behavioral signals. Facility staff see risk scores on alumni dashboard for proactive outreach.
Automated Engagement Workflows
Automated triggers at key moments: 30-day post-discharge check-in campaign, low engagement escalation, missed appointment follow-up. Tracks enrollment and completion.
Google Places Review Management
Identify discharged patients as review candidates. Solicitation templates. Facility approval workflow. Turns satisfied patients into testimonials and online reputation.
How VProMove Compares to Standalone Platforms
VProMove is purpose-built for behavioral health treatment centers. It engages patients during care and integrates with facility operations. Most standalone patient engagement platforms only activate after discharge.
| Feature | VProMove | Patient Engagement Platforms |
|---|---|---|
| Peri-Treatment Engagement (During Treatment) | ||
| Post-Discharge Engagement | ||
| Progressive Web App (Web + Desktop + Mobile) | ||
| Daily Check-ins / Mood Tracking | ||
| Personal Journal | ||
| Two-Way Messaging (Facility ↔ Patient) | ||
| Appointment Tracking | ||
| Recovery Milestones | ||
| Gamification (Streaks, Badges, Goals) | ||
| Risk Scoring (0-100) | ||
| Automated Engagement Workflows | ||
| Google Places Review Management | ||
| Identity-Based Patient Grouping | ||
| Push Notifications | ||
| Trend Visualization | ||
| Connected to Census Hub | ||
| Connected to Referral Lifecycle | ||
| Connected to Billing / RCM | ||
| Full CRM & Admissions Pipeline | ||
| Payment Prediction Integration |
Why VProMove Changes Patient Outcomes
Peri-Treatment Engagement Changes Outcomes
Most platforms wait until discharge to engage patients. That misses the most critical window. VProMove starts on day one of treatment: check-ins track how patients feel during treatment, journaling supports therapeutic work, messaging keeps the care team connected, and milestones celebrate progress in real time. When discharge happens, the patient is already engaged — not starting from zero. The engagement momentum built during treatment carries directly into aftercare.
Gamification That Actually Works in Recovery
Streaks, badges, and activity goals aren't gimmicks — they're proven engagement mechanics. A 30-day check-in streak creates accountability. Badge completion celebrates milestones. Activity goals set tangible targets. The gamification system is integrated with the facility dashboard so clinical staff can see engagement patterns and intervene early when streaks break. When a patient stops checking in, the staff knows immediately.
Automated Workflows Replace Manual Follow-Up
Instead of relying on staff to remember follow-ups, VProGo's engagement workflows trigger automatically: 30-day post-discharge check-in, risk assessment escalation when engagement drops, missed appointment follow-up. Each workflow tracks enrollment, completion, and next action — so nothing falls through the cracks. Automation means consistency at scale, without adding workload to your team.
Connected to the Entire Treatment Journey
Standalone patient apps exist in isolation. VProMove is connected to the Census Hub (knows when the patient is in treatment), the referral lifecycle (knows how they arrived), the billing system (knows their insurance status), and the analytics dashboard (knows their engagement patterns). The facility sees one patient across every touchpoint, not fragmented data in separate systems. When a patient re-engages, you have full context.
VProMove is Part of the Bigger Picture
Patient engagement is powerful when it's connected to operations. Explore VProGo's integrated platform.
Operations Platform
The full behavioral health OS. Census management, clinical dashboards, and facility workflows.
Referral CRM
Track referral sources, attribution, and outcomes. Know which referrers drive your best patients.
Billing & RCM
Insurance verification, prior auth, claims, and revenue cycle orchestration from admission to discharge.
Frequently Asked Questions
What is VProMove?
VProMove is VProGo's patient-facing Progressive Web App (PWA) available on web, desktop, and mobile. It provides daily check-ins, personal journaling, two-way messaging with facility staff, appointment tracking, recovery milestones, gamification, and a crisis resource library. Available during treatment and after discharge.
How is peri-treatment engagement different?
Most patient engagement platforms only activate after discharge, when patients have already left your facility. VProMove starts on day one of treatment. Patients use it during care to track mood, journal, message staff, and celebrate milestones. By discharge, they're already part of the platform — engagement doesn't start from zero post-discharge.
Do patients need to download an app?
No. VProMove is a Progressive Web App (PWA). It works in any web browser on phones, tablets, and computers. Patients can install it to their home screen like an app, but no app store download is required. This means universal compatibility and instant updates.
How do engagement workflows work?
Automated workflows trigger based on clinical events: discharge, missed appointment, low engagement score, or manual staff enrollment. Each workflow defines actions (send check-in prompt, escalate for outreach), timing (day 30 post-discharge, weekly), and who sees completion status (clinical staff, facility director). Workflows ensure follow-up happens consistently.
Does VProMove connect to the facility dashboard?
Yes. Risk scoring (0-100), engagement patterns, check-in data, appointment status, streak progress, and milestone achievements are all visible to facility staff in the alumni management dashboard. Staff see which patients need attention and can intervene proactively.
Can patients from multiple admissions be tracked as one person?
Yes. Identity-based grouping tracks the same patient across multiple admissions as one continuous relationship. The facility sees the patient's full engagement history and clinical timeline, not separate records for each stay.