Stop switching between 5 different systems. VOB verification, payment prediction, referral management, RCM billing, fax, and CRM—all in one platform that works on your phone, tablet, or desktop. No separate app to download.
Not a watered-down mobile app—the complete VProGo platform designed for mobile first. Install directly from your browser in 30 seconds. No App Store. No waiting. Just open Safari or Chrome, add to home screen, and you're running.
Progressive Web App (PWA) installs directly from browser. Safari on iOS, Chrome on Android. Shows as a native app on your home screen with full-screen experience.
Get notified when VOBs complete, messages arrive, authorizations expire, or expenses need approval. 18 customizable sound options. Toggle by category. Works even when app is closed.
View cached VOB history, contacts, calendar, and recent activities without internet. Service worker syncs automatically when connection returns.
BD reps log activities during visits. Admissions checks VOB at bedside. Owners approve expenses from anywhere. 44x44px touch targets, swipe gestures, mobile-optimized layouts.
FacilityHub
Admin Dashboard
Active Patients
47
New Referrals
12
Census Today
38
Pending Auths
6
| Patient | Status |
|---|---|
| M.K. | New |
| J.P. | Working |
| S.L. | Upcoming |
Sunrise Recovery
28/45
Harbor House
22/35
Mountain View
18/30
Dashboard
Mobile View
Active Patients
47
Referrals
12
Auths
6
Mobile Dashboard
The prediction engine powers VOB with confidence-scored payment estimates. The learning flywheel processes authorization outcomes, denial rates, and payer behaviors to continuously improve accuracy. Available as a built-in feature or as a standalone API for partner platforms.
From exact historical match (highest confidence) to national average fallback (lowest). Every estimate shows low, expected, and high ranges—never just a guess.
Authorization outcomes, denial rates, LOS patterns, and payer review behaviors feed back automatically. The more you bill through VProGo, the sharper predictions get.
White-label prediction engine for billing companies and partner platforms. API key authenticated, rate limited, with standard and white-label tiers.
Payment Prediction Results
Sarah Johnson
Blue Cross Blue Shield of Massachusetts
87%
Confidence
Low
$2,800/day
Expected
$3,450/day
High
$4,100/day
Prediction Breakdown
Authorization
95%
Network Match
High
Historical Payments
87%
Denial Risk
12% Low
High Confidence
Prediction Reliable
200 OK
POST /v1/predict
{
"confidence": 0.87,
"tier": "historical_match",
"estimate": {
"low": 2800,
"expected": 3450,
"high": 4100
},
"payer": "BCBS_MA",
"loc": "PHP"
}
Partner API
JM
James Martinez
Hospital Discharge
Tufts Health
Today 2pm
Sarah K.
RP
Rachel Patterson
PCP Referral
Harvard Pilgrim
Wed 10am
Mike T.
DL
David Lee
Self-Referral
BCBS MA
Thu 3pm
Sarah K.
JM
James Martinez
28 years old
Timeline
Referral Received
Feb 20
Insurance Verified
Feb 20
Intake Scheduled
Feb 21
Auth Pending
Pending
Referrals
JM
James M.
Working
RP
Rachel P.
Working
DL
David L.
Working
Mobile Referrals
170 data points per referral. Five-stage lifecycle with automatic EMR sync. The Working tab—unique to VProGo—lets you track referrals in active follow-up before they become admissions.
Patients from Kipu, Alleva, or Sunwave automatically appear in Census. Authorization data, insurance info, and demographics flow in real-time.
Track referrals that need follow-up before admission. Set callbacks, log activities, attach VOBs. Move to Upcoming when admission is scheduled.
Days remaining countdown. Expiring authorization warnings. UR data pulled directly from EMR. Never miss a reauthorization deadline.
Submit claims directly to ClaimMD. No third-party billing company marking up your rates. 105+ pre-submission validation rules catch errors before they become denials. Multi-location billing under one NPI with separate service addresses.
When payments come in, they automatically update the prediction engine. The more you bill through VProGo, the smarter your payment predictions become.
Run multiple facilities under one NPI. Each location gets its own service address, separate claim submission, and individual reporting—all in one dashboard.
Electronic remittance advice automatically posts to patient accounts. View payment details, adjustments, and denials in real-time.
ClaimMD Direct Integration
Total Billed
$847K
+$42KClaims Submitted
284
+18Paid
241
Pending Review
23
-5| Patient | Billed | Status |
|---|---|---|
| M. Rivera | $4,280 | Paid |
| K. Chen | $3,675 | Submitted |
| D. Williams | $5,120 | Paid |
| J. Thompson | $2,940 | In Review |
| A. Patel | $4,800 | Draft |
Receive faxes directly in VProGo. AI-powered OCR extracts text and classifies documents. Auto-generated summaries. Attach to referrals with one click. Send faxes without leaving the platform.
Dedicated fax number. Receive faxes as PDFs in your inbox. Send faxes to any number without leaving the platform.
Automatic text extraction from scanned documents. Searchable content. Find any fax by patient name, date, or content.
10 document types auto-detected: Insurance cards, clinical summaries, auth letters, lab results, prescriptions, and more.
AI generates a brief summary of each fax. See what it contains before opening. Attach relevant faxes to referrals.
CRM, expense management, employee tracking, customization—VProGo replaces the 5 different systems you're currently juggling.
Gain complete visibility and control over your multi-facility billing operations. Manage claims, revenue, and compliance with an intuitive, unified platform designed for modern healthcare organizations.
MedRevenue
Billing Portal
Total Revenue
$1.24M
+12%Active Claims
342
+8Facilities
8
Current Census
156
+3Sunrise Recovery
42 census · 89 claims
Harbor House
28 census · 56 claims
Mountain View BH
35 census · 72 claims
Coastal Wellness
51 census · 125 claims
| Patient | Amount | Status |
|---|---|---|
| J. Martinez | $4,280 | Paid |
| R. Thompson | $3,150 | Submitted |
| A. Williams | $5,600 | Draft |
Manage assignments, commission rates, credentialing, and location sync across all your facilities from one dashboard
Full revenue cycle from draft to payment. ClaimMD clearinghouse integration, ERA/835 auto-posting, denial management, secondary claims
Live patient census with attendance tracking, authorization urgency indicators, and claim readiness per patient
Multi-facility auth management grouped by patient. Coverage gap detection, urgency filtering, days-remaining alerts
Per-facility commission tracking, revenue tiers, bonus calculations, CSV export for accounting
Request-based facility data access with configurable timers. Enable, disable, or extend data sharing windows
Role-based access (Owner/Admin/User), comprehensive audit trail, BAA tracking, activity logging
Bridge the gap between treatment and lasting recovery with intelligent alumni management and patient-facing engagement tools.
VProAlumni
Alumni System
Total Alumni
124
12 new this month
Active Streaks
67
54% engagement
Check-ins Today
43
35% of alumni
High Risk
3
Needs attention
| Name | Streak | Risk |
|---|---|---|
| Sarah M. | 47 days | Normal |
| James R. | 82 days | Normal |
| Maria L. | 8 days | Elevated |
| David K. | — | High |
| Lisa P. | 23 days | Normal |
Post-Discharge (7-day)
8 alumni active
Inactivity Re-engage
3 alumni active
90-Day Milestone
12 alumni active
STREAK
TODAY'S CHECK-IN
Good
Strong
Hopeful
Message
Schedule
VProMove Patient App
Patients automatically become alumni on discharge. Identity key links multiple admissions. No manual profile creation.
Color-coded risk levels (Normal/Elevated/High/Critical). Engagement tracking with check-in streaks.
Triggered by discharge, inactivity, risk escalation, or milestones. Multi-step sequences with custom templates.
Patient-staff conversations, bulk messaging with personalization templates, read tracking, SMS capability.
Appointment types (follow-up, therapy, group, assessment). Status tracking from scheduled through completed/no-show.
Gamified milestones (7, 14, 21, 30, 60, 90, 120, 180, 365 days). Build consistency in your recovery journey.
Track emotional patterns and reflect on your progress. Visualize improvements over time.
Connect with care coordinators anytime. Get support when you need it most.
See all your appointments and get timely reminders. Never miss an important follow-up.
Quick access to 988 Suicide & Crisis Lifeline. Professional support is always available.
Identity system auto-links past records. No more paperwork barriers to care.
VProGo isn't locked to any vendor. Our EMR-agnostic normalization layer means your data flows seamlessly regardless of which systems you use. Switch EMRs without losing your history.
Patient data, census, authorizations, insurance
Patients, census, auth, insurance, UR data
Full bidirectional EMR sync
Complete patient integration
Bidirectional sync
Contacts, referral sources, leads, VOBs, activities
Full OAuth sync with custom field mapping
Auto-logged calls with attribution
Real-time webhooks, source attribution
Call analytics and recording links
Core infrastructure
Insurance eligibility
Direct clearinghouse
Email & calendar
Billing & payments
Fax & SMS
Need a custom integration? Contact us
HIPAA compliance is table stakes. VProGo is built with database-level isolation, granular permissions, and audit trails that would satisfy any enterprise security team.
Row-level security ensures data isolation at the database level
Granular RBAC across 51 resources with page-level access control
AES-256 encryption for PHI at rest, TLS 1.3 in transit
Every PHI access logged with who, what, when, and from where
Full PHI protection with BAA available
Enterprise security controls and monitoring
Users request access, admins approve—full paper trail
No self-serve signup. No figuring it out yourself. Our team personally builds out your facility, configures your integrations, and stays with you through monthly support calls.
We build your branded facility portal with custom subdomain, logo, and colors. Your team gets their own secure login URL.
We handle:
We configure all your treatment locations, NPIs, and billing addresses. Multi-location support from day one.
We handle:
We connect your EMR, CRM, and billing systems. Your data flows automatically—no manual exports.
We handle:
Monthly support calls with your dedicated account manager. We grow with you as your needs evolve.
We handle:
Every product includes white-glove onboarding. No self-serve signup—we build it with you.
Managed CRM
For treatment centers needing referral & operations management.
Managed
Full
Revenue Cycle Management
For billing companies managing multiple treatment facilities.
EMR Data Access
For billing companies needing structured EMR data from treatment centers.
Prediction API
For partners and platforms wanting payment intelligence.
Standard
White-Label